FAQ

You can pay by cashless payment. The types of cashless payments available are listed at the bottom right of the site.
Please be sure that we can’t accept any cash or check note.

Customers do. 

The prices shown in our website do not include such items as VAT, import duty, tax and other unpredictable charges against middleman and agents like us. In case of these unexpected charge needed in the due course, these charges should be paid by the customers. For more information regarding your country’s customs policies, please contact your local customs office or its agents. Thank you.

EMS(Express Mail Service) : Fastest & Securest Shipping. Delivery is 3 to 5 Days Allowed.

Top priority among international mails is placed on this service! Posts will be delivered for approximately 3-5 days to addressee all over the world. For more details, Visit Japan Post HERE.

Small Packets - Registered Airmail : This service is more economical for shipping small articles.
Small articles can be sent at a lower rate than EMS (Express Mail Service) or Parcel Post.The maximum weight for these packages is 2kg. For more details, Visit Japan Post HERE.

Merits of Registered Mail, Visit Japan Post HERE.

Your order usually will be shipped out in 1 or 2 days after you placed it first. Also please be aware that these services are not Time-Certain Services. The delivery dates are only estimations and it could take longer time in the international delivery due to the Custom Checks. Also the Holiday Seasons is the busiest time for the international delivery and some delays are expected.

Our shopping cart has a shipping estimation calculator.Enter your shipping address and proceed to the next step, and the shipping cost will be calculated automatically.

Our shipping fees are based on Japan Post's weight and size rules. So it varies depending on what you buy, how many items you buy, and how heavy they will be. To make it simple, we put our "Shipping Calculator" in our shopping cart for free estimation.